Crane Baby will accept returns of new and unused items purchased through crane-baby.com, within 30 days from the original date of purchase on all items. All orders ship via FedEx Ground, and will ship out within 1-3 business days after receipt of order. Free shipping is applied to all orders totaling $100 or more after any applicable discounts are applied. All other items will have a corresponding, flat fee shipping cost calculated at checkout. As of now, Crane Baby only ships to the lower 48 United States.

All returns should be in the original packaging and unused condition for a full refund to your original payment method (excluding your original shipping and handling fees). All Crane electrical items feature a 1-year limited manufacturer warranty, with dated proof of purchase required. Replacement parts can be found at www.crane-usa.com